Privacy Policy & Terms
Last Updated: October 28, 2020
Zevia, LLC (“Zevia”, “we”, “us”, “our”) is committed to your privacy and we want to inform you about how we collect, use, and store your information, including, but not limited to, when you interact with our websites, including zevia.com, zevia.ca and gear.zevia.com (collectively, the “Website”), or when you submit information to us through our other services, applications and programs (together with the Website, the “Services”). This privacy policy provides you with details about the information we collect from you, the uses we make of your information and how we store that information.
By accessing or using the Services or by otherwise providing your information to us, you hereby consent to the practices disclosed in this privacy policy. If you do not want us accessing, using and/or storing your information as described herein, please do not use our Services or provide us with any of your information.
This policy may be updated from time to time without prior notice, so please check back periodically. We may, however, attempt to notify you of any material changes to this privacy policy if you have provided your contact information to us. If you wish to receive these updates, please ensure that this contact information is current and correct. If you continue to visit the Website or otherwise use the Services after any changes have been made, you hereby consent to those changes.
If you have any questions don't hesitate to drop us a line at zevia@zevia.com or by using our contact information in the section entitled “Contacting us” below.
What information do we collect?
We collect the following categories of personal information:
Online activities, including though not limited to, interactions with the Services; website browsing and purchase behavior, email engagement (i.e. open, clicks), and social engagement (i.e. scroll, likes, following, viewership);
Commercial information, such as information about payment methods, records of products purchased, obtained, or considered, your communications with us, and other information about your transactions with us or third parties;
Demographic information;
Identifiers, such as your name, postal address, IP address, email address, or other similar identifiers;
Location information, such as your general location as inferred; from your IP address to help you locate stores that carry our products;
Recordings of your conversations with our customer care team; and inferences about the above-listed categories of information.
We collect each of the above-listed categories of information from you, your devices, or our third-party vendors. We also collect information from public databases, marketing vendors, and social media platforms.
What do we use your information for?
Any of the information we collect from you may be used in one of the following ways:
To administer a contest, promotion, survey or other Services feature
To analyze user patterns and assess the usability or popularity of the Services
To communicate with you
To comply with our legal obligations
To learn about your interests
To provide access to, personalize and improve the Services
To prevent, detect and investigate prohibited or illegal activities
To process your Services-related transactions
To provide you with notifications
To resolve disputes and troubleshoot problems
To protect the rights and safety of you, us, and others
Occasionally, we may use the contact information that you provide us (e.g. email address) to send you news and updates about ourselves or about our products and Services. We may also use this contact information to provide you marketing information or recommendations that we believe may be of interest to you. If at any time you would like to unsubscribe from receiving these emails, we include detailed unsubscribe instructions in each email. Alternatively, you can choose to opt-out of any future communications by sending us a request using the contact information in the section entitled “Contacting us” below.
How do we protect your information?
We implement a variety of industry-standard security measures to maintain the safety of your personal information that we control. However, no transmission over the Internet or data storage system is 100% secure and we cannot guarantee or warrant the security of any information you transmit or submit to us and you do so at your own risk. If you feel you have a reason to believe that your use of the Services is no longer secure, please notify us of the problem using the contact information in the section entitled “Contacting us” below.
Do we use cookies?
We, and third parties we interact with, including our third-party service providers, may use cookies, web beacons, local shared objects (sometimes called "flash cookies"), and similar technologies in connection with your use of the Services to provide and support the Services (collectively referred to in this policy as "Cookies"). Cookies are small data files that may have unique identifiers, and reside, among other places, on your mobile device, in emails we send to you, and on our applications.
If Cookies are used, they may be used to collect information about you and your use of the Services, such as your browser type, preferences, data relating to content that has been displayed to you or that you have clicked on, and the date and time of your use. Cookies may also be used in order to further the Services’ features and processes, provide authentication and security for your transactions on the Services, store your preferences, facilitate relevant advertising, and help us learn more about how users engage with the Services.
We sometimes use service providers to help us provide certain products and services or to integrate other features. These third-party providers may collect information when you view or use them, including information about you and your device or browser. They may do this using Cookies or similar technologies. These third-party providers also may use these technologies to help share information with the Services, like how you use their website or application.
We work with third-party advertising companies to serve ads on our Services and on third-party websites and platforms. These companies use cookies and similar technologies to learn about your interactions with the Services in order to provide advertisements about goods and services of interest to you. The information collected includes information about the devices and software you use to access the Services and how you interact with our Services and other websites. We and third parties use this information to learn about and infer your interests based on your online activities over time and across different websites. If you would like more information about this practice and to know your choices about not having this information used by these companies for targeted advertising, please see: http://optout.aboutads.info/#!/.
You can use the settings within your browser to control the Cookies that are set on your computer or mobile device. However, please be aware that Cookies are important to many features of the Services – if you set your browser to reject Cookies, you may not be able to enjoy all of the features of the Services. To find out how to see what Cookies have been set and how to reject and delete Cookies, please visit http://www.aboutcookies.org.
Do not track
You may be able to adjust your browser settings or other settings so that “do not track” requests are sent to the Services. We will not disable tracking technology that may be active on the Services in response to any “do not track” requests that are sent to the Services.
Do we disclose any information to outside parties?
Although we do not disclose your information to third parties in exchange for money, we may disclose the information we collect from you to third parties, as explained below:
Users of the Service; Public Information. To the extent you share any information with a public audience or via a publicly-accessible portion of the Services, that information will be available to anyone.
Our Service Providers. We may share your information with third-party contractors, agents, collaborators, or service providers (such as web hosting companies or data storage providers) who provide certain operational or support services to us or on our behalf.
Marketing Partners. We may also share your information with our marketing partners, such as entities that help us deliver online advertising or administer contests and promotions.
Companies that Acquire Our Business or Assets. If we become involved in a merger, acquisition, sale of assets, securities offering, bankruptcy, reorganization, or dissolution or if the ownership of all or substantially all of our business relating to the Services otherwise changes, we may provide your information to a third party or parties in connection with the applicable transaction.
Our Affiliates. We may share some or all of your information with our parent company, subsidiaries and corporate affiliates, joint venturers or other companies under common control with us.
Aggregate Information. We may share information relating to visitors and users of the Services with affiliated or unaffiliated third parties on an aggregate basis so long as the information does not reasonably identify you.
Legal Requirements. We may share your information with law enforcement, governmental agencies, or authorized third parties, in response to a request relating to a criminal investigation or alleged illegal activity or any other activity that may expose us, you, or any other Services user to legal liability, or to protect our rights or property, or during emergencies when safety is at risk. We may also share your information in response to court orders, subpoenas, or other legal or regulatory requests, and we may provide access to your information to our legal counsel and other consultants in connection with actual or potential litigation or other proceedings.
If you are a California resident, please see the California Residents section, below for more information about our disclosures of information to third parties.
Third-party websites and services
Our Services may utilize (including within the Website) and contain links to third-party websites and services, including payment processors and digital wallet services such as Stripe, PayPal and Apple Pay in connection with your purchase of our goods and services (collectively, “Third-Party Services”), that are not operated by Zevia. This policy does not apply to (and we have no control with respect to) any information disclosed to or collected by a third party via a Third-Party Service, even if you use or access such Third-Party Service through the Services and even if such third party or Third-Party Service is affiliated with Zevia. Please review the privacy policies applicable to a Third-Party Service before disclosing or permitting the collection of any of your information in connection with your use of or access to such Third-Party Service. Zevia has no responsibility or liability for Third-Party Services or their respective privacy policies, privacy practices or use of your information.
Contests and promotions
From time to time, we may hold contests and other promotions that are administered using the Services. In order to be eligible to participate in these contests and promotions, we may ask you for your contact and other demographic information such as your name, address, zip code and email address. We use this information to verify your eligibility, determine and notify winners, deliver prizes/rewards and otherwise manage and administer the contest and/or promotion. We may also use this information for the other purposes disclosed in this privacy policy. Participation in these contests and promotions is completely voluntary.
California residents
We disclose personal information for our business purposes to the following types of entities:
Service providers (e.g., web hosting providers, email providers, and providers of analytics, marketing, or advertising services)
Providers of payment services
Affiliates and subsidiaries
Social media companies
Consultants
Government authorities as required by law or in order to protect our rights or those of others
Business partners
Successors to all our part of our business
We share the following categories of information with such third parties:
Identifiers;
Demographic information;
Commercial information;
Internet or similar electronic network activity information;
Location information;
Recordings of your conversations with our customer care team; and
Inferences about the above-listed categories of information.
Although we do not sell your information for money, we share personal information with certain third parties to obtain marketing, analytics, and research services. Such sharing may be considered a “sale” under California law. We share the following categories of information with such third parties:
Identifiers;
Demographic information;
Commercial information;
Internet or similar electronic network activity information;
Location information; and
Inferences about the above-listed categories of information.
California residents may exercise the following rights under the California Consumer Privacy Act (“CCPA”):
Right to access your personal information. You may request to access the categories and specific pieces of personal information that we collected about you. And You may request to receive additional information about the sources from which we collect information, why we collect and share information, and the types of third parties with which we share the personal information.
Right to deletion. You may ask us to delete the personal information we collected about you, though we may retain certain information as permitted or required by law.
Right to be free from discrimination. You may exercise any of the above rights without fear of being denied goods or services.
You may exercise the above-listed rights by contacting us using this form or by calling us at 855.GO.ZEVIA / 855.469.3842. When you contact us, please be prepared to provide your First Name, Last Name, and Email associated with your account, which we will use to verify your identity. Authorized agents may submit requests on behalf of California residents by emailing us signed proof of their authorization, and the full name, mailing address, and email address for themselves and the individuals for whom they are submitting requests. Once we verify your identity, we will review and process your request.
To opt out of sales of personal information, please click: Do Not Sell My Personal Information. We will not discriminate against you for opting out of sales.
As noted below, our Services are not intended for use by minors—we do not knowingly collect information from minors or disclose information about minors.
Children’s Online Privacy Protection Act
Our Services are intended for use by individuals aged 18 and over, and are, therefore, not directed to children under the age of 13. We do not knowingly collect personal information from children under the age of 13. If you are under the age of 18, please do not provide any personal information to us.
Cross-border transfer
Your information may be stored and processed in any country where we have facilities or service providers, and by using our Services you hereby consent to the transfer of information to countries outside of your country of residence, including the United States, which may provide for different data protection rules than in your country.
Retention of your information
We retain information about you for as long as it is necessary and relevant for our operations. We may retain information collected from you to comply with the law, prevent fraud, resolve disputes, troubleshoot problems, assist with any investigation, and take other actions permitted by law or disclosed in this privacy policy.
Contacting us
If there are any questions regarding this privacy policy you may contact us using the information below.
Zevia, LLC
www.zevia.com
15821 Ventura Blvd. #145
Encino, CA 91436
USA
zevia@zevia.com
855.GO.ZEVIA (855.469.3842)
E-mail communications are not always secure so please do not provide us with any sensitive information in your emails to us.
Zevia, LLC (“Zevia”, “we”, “us”, “our”) is committed to your privacy and we want to inform you about how we collect, use, and store your information, including, but not limited to, when you interact with our websites, including zevia.com, zevia.ca and gear.zevia.com (collectively, the “Website”), or when you submit information to us through our other services, applications and programs (together with the Website, the “Services”). This privacy policy provides you with details about the information we collect from you, the uses we make of your information and how we store that information.
By accessing or using the Services or by otherwise providing your information to us, you hereby consent to the practices disclosed in this privacy policy. If you do not want us accessing, using and/or storing your information as described herein, please do not use our Services or provide us with any of your information.
This policy may be updated from time to time without prior notice, so please check back periodically. We may, however, attempt to notify you of any material changes to this privacy policy if you have provided your contact information to us. If you wish to receive these updates, please ensure that this contact information is current and correct. If you continue to visit the Website or otherwise use the Services after any changes have been made, you hereby consent to those changes.
If you have any questions don't hesitate to drop us a line at zevia@zevia.com or by using our contact information in the section entitled “Contacting us” below.
What information do we collect?
We collect the following categories of personal information:
Online activities, including though not limited to, interactions with the Services; website browsing and purchase behavior, email engagement (i.e. open, clicks), and social engagement (i.e. scroll, likes, following, viewership);
Commercial information, such as information about payment methods, records of products purchased, obtained, or considered, your communications with us, and other information about your transactions with us or third parties;
Demographic information;
Identifiers, such as your name, postal address, IP address, email address, or other similar identifiers;
Location information, such as your general location as inferred; from your IP address to help you locate stores that carry our products;
Recordings of your conversations with our customer care team; and inferences about the above-listed categories of information.
We collect each of the above-listed categories of information from you, your devices, or our third-party vendors. We also collect information from public databases, marketing vendors, and social media platforms.
What do we use your information for?
Any of the information we collect from you may be used in one of the following ways:
To administer a contest, promotion, survey or other Services feature
To analyze user patterns and assess the usability or popularity of the Services
To communicate with you
To comply with our legal obligations
To learn about your interests
To provide access to, personalize and improve the Services
To prevent, detect and investigate prohibited or illegal activities
To process your Services-related transactions
To provide you with notifications
To resolve disputes and troubleshoot problems
To protect the rights and safety of you, us, and others
Occasionally, we may use the contact information that you provide us (e.g. email address) to send you news and updates about ourselves or about our products and Services. We may also use this contact information to provide you marketing information or recommendations that we believe may be of interest to you. If at any time you would like to unsubscribe from receiving these emails, we include detailed unsubscribe instructions in each email. Alternatively, you can choose to opt-out of any future communications by sending us a request using the contact information in the section entitled “Contacting us” below.
How do we protect your information?
We implement a variety of industry-standard security measures to maintain the safety of your personal information that we control. However, no transmission over the Internet or data storage system is 100% secure and we cannot guarantee or warrant the security of any information you transmit or submit to us and you do so at your own risk. If you feel you have a reason to believe that your use of the Services is no longer secure, please notify us of the problem using the contact information in the section entitled “Contacting us” below.
Do we use cookies?
We, and third parties we interact with, including our third-party service providers, may use cookies, web beacons, local shared objects (sometimes called "flash cookies"), and similar technologies in connection with your use of the Services to provide and support the Services (collectively referred to in this policy as "Cookies"). Cookies are small data files that may have unique identifiers, and reside, among other places, on your mobile device, in emails we send to you, and on our applications.
If Cookies are used, they may be used to collect information about you and your use of the Services, such as your browser type, preferences, data relating to content that has been displayed to you or that you have clicked on, and the date and time of your use. Cookies may also be used in order to further the Services’ features and processes, provide authentication and security for your transactions on the Services, store your preferences, facilitate relevant advertising, and help us learn more about how users engage with the Services.
We sometimes use service providers to help us provide certain products and services or to integrate other features. These third-party providers may collect information when you view or use them, including information about you and your device or browser. They may do this using Cookies or similar technologies. These third-party providers also may use these technologies to help share information with the Services, like how you use their website or application.
We work with third-party advertising companies to serve ads on our Services and on third-party websites and platforms. These companies use cookies and similar technologies to learn about your interactions with the Services in order to provide advertisements about goods and services of interest to you. The information collected includes information about the devices and software you use to access the Services and how you interact with our Services and other websites. We and third parties use this information to learn about and infer your interests based on your online activities over time and across different websites. If you would like more information about this practice and to know your choices about not having this information used by these companies for targeted advertising, please see: http://optout.aboutads.info/#!/.
You can use the settings within your browser to control the Cookies that are set on your computer or mobile device. However, please be aware that Cookies are important to many features of the Services – if you set your browser to reject Cookies, you may not be able to enjoy all of the features of the Services. To find out how to see what Cookies have been set and how to reject and delete Cookies, please visit http://www.aboutcookies.org.
Do not track
You may be able to adjust your browser settings or other settings so that “do not track” requests are sent to the Services. We will not disable tracking technology that may be active on the Services in response to any “do not track” requests that are sent to the Services.
Do we disclose any information to outside parties?
Although we do not disclose your information to third parties in exchange for money, we may disclose the information we collect from you to third parties, as explained below:
Users of the Service; Public Information. To the extent you share any information with a public audience or via a publicly-accessible portion of the Services, that information will be available to anyone.
Our Service Providers. We may share your information with third-party contractors, agents, collaborators, or service providers (such as web hosting companies or data storage providers) who provide certain operational or support services to us or on our behalf.
Marketing Partners. We may also share your information with our marketing partners, such as entities that help us deliver online advertising or administer contests and promotions.
Companies that Acquire Our Business or Assets. If we become involved in a merger, acquisition, sale of assets, securities offering, bankruptcy, reorganization, or dissolution or if the ownership of all or substantially all of our business relating to the Services otherwise changes, we may provide your information to a third party or parties in connection with the applicable transaction.
Our Affiliates. We may share some or all of your information with our parent company, subsidiaries and corporate affiliates, joint venturers or other companies under common control with us.
Aggregate Information. We may share information relating to visitors and users of the Services with affiliated or unaffiliated third parties on an aggregate basis so long as the information does not reasonably identify you.
Legal Requirements. We may share your information with law enforcement, governmental agencies, or authorized third parties, in response to a request relating to a criminal investigation or alleged illegal activity or any other activity that may expose us, you, or any other Services user to legal liability, or to protect our rights or property, or during emergencies when safety is at risk. We may also share your information in response to court orders, subpoenas, or other legal or regulatory requests, and we may provide access to your information to our legal counsel and other consultants in connection with actual or potential litigation or other proceedings.
If you are a California resident, please see the California Residents section, below for more information about our disclosures of information to third parties.
Third-party websites and services
Our Services may utilize (including within the Website) and contain links to third-party websites and services, including payment processors and digital wallet services such as Stripe, PayPal and Apple Pay in connection with your purchase of our goods and services (collectively, “Third-Party Services”), that are not operated by Zevia. This policy does not apply to (and we have no control with respect to) any information disclosed to or collected by a third party via a Third-Party Service, even if you use or access such Third-Party Service through the Services and even if such third party or Third-Party Service is affiliated with Zevia. Please review the privacy policies applicable to a Third-Party Service before disclosing or permitting the collection of any of your information in connection with your use of or access to such Third-Party Service. Zevia has no responsibility or liability for Third-Party Services or their respective privacy policies, privacy practices or use of your information.
Contests and promotions
From time to time, we may hold contests and other promotions that are administered using the Services. In order to be eligible to participate in these contests and promotions, we may ask you for your contact and other demographic information such as your name, address, zip code and email address. We use this information to verify your eligibility, determine and notify winners, deliver prizes/rewards and otherwise manage and administer the contest and/or promotion. We may also use this information for the other purposes disclosed in this privacy policy. Participation in these contests and promotions is completely voluntary.
California residents
We disclose personal information for our business purposes to the following types of entities:
Service providers (e.g., web hosting providers, email providers, and providers of analytics, marketing, or advertising services)
Providers of payment services
Affiliates and subsidiaries
Social media companies
Consultants
Government authorities as required by law or in order to protect our rights or those of others
Business partners
Successors to all our part of our business
We share the following categories of information with such third parties:
Identifiers;
Demographic information;
Commercial information;
Internet or similar electronic network activity information;
Location information;
Recordings of your conversations with our customer care team; and
Inferences about the above-listed categories of information.
Although we do not sell your information for money, we share personal information with certain third parties to obtain marketing, analytics, and research services. Such sharing may be considered a “sale” under California law. We share the following categories of information with such third parties:
Identifiers;
Demographic information;
Commercial information;
Internet or similar electronic network activity information;
Location information; and
Inferences about the above-listed categories of information.
California residents may exercise the following rights under the California Consumer Privacy Act (“CCPA”):
Right to access your personal information. You may request to access the categories and specific pieces of personal information that we collected about you. And You may request to receive additional information about the sources from which we collect information, why we collect and share information, and the types of third parties with which we share the personal information.
Right to deletion. You may ask us to delete the personal information we collected about you, though we may retain certain information as permitted or required by law.
Right to be free from discrimination. You may exercise any of the above rights without fear of being denied goods or services.
You may exercise the above-listed rights by contacting us using this form or by calling us at 855.GO.ZEVIA / 855.469.3842. When you contact us, please be prepared to provide your First Name, Last Name, and Email associated with your account, which we will use to verify your identity. Authorized agents may submit requests on behalf of California residents by emailing us signed proof of their authorization, and the full name, mailing address, and email address for themselves and the individuals for whom they are submitting requests. Once we verify your identity, we will review and process your request.
To opt out of sales of personal information, please click: Do Not Sell My Personal Information. We will not discriminate against you for opting out of sales.
As noted below, our Services are not intended for use by minors—we do not knowingly collect information from minors or disclose information about minors.
Children’s Online Privacy Protection Act
Our Services are intended for use by individuals aged 18 and over, and are, therefore, not directed to children under the age of 13. We do not knowingly collect personal information from children under the age of 13. If you are under the age of 18, please do not provide any personal information to us.
Cross-border transfer
Your information may be stored and processed in any country where we have facilities or service providers, and by using our Services you hereby consent to the transfer of information to countries outside of your country of residence, including the United States, which may provide for different data protection rules than in your country.
Retention of your information
We retain information about you for as long as it is necessary and relevant for our operations. We may retain information collected from you to comply with the law, prevent fraud, resolve disputes, troubleshoot problems, assist with any investigation, and take other actions permitted by law or disclosed in this privacy policy.
Contacting us
If there are any questions regarding this privacy policy you may contact us using the information below.
Zevia, LLC
www.zevia.com
15821 Ventura Blvd. #145
Encino, CA 91436
USA
zevia@zevia.com
855.GO.ZEVIA (855.469.3842)
E-mail communications are not always secure so please do not provide us with any sensitive information in your emails to us.
